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Higher Ed Administrative Careers - Admissions/Registrar
Reporting to the Director of Admissions, the Recruitment Coordinator supports enrollment management strategies by providing coordination of administrative and operational activities of University recruitment. The position assists in developing recruitment publications and schedules, coordinates recruitment activities, and interfaces with prospective students to increase yield from lead engagement.
The essential functions, pursuant to the Americans with Disabilities Act, may include the characteristic duties and responsibilities noted herein, however, this list represents examples only, and is not a comprehensive listing of all functions and tasks performed by positions found in this job description.
Position Specific Responsibilities
Support and work with the Director of Admissions to coordinate a plan for recruiting qualified, mission-fit students from target audiences at both the undergraduate and graduate levels to meet the University’s enrollment goals.
Develop and maintain a system to remain in contact with leads via phone, email, and scheduled appointments; provide information and guidance to prospective students and families regarding academic programs, scholarships, support services, and other University initiatives to ensure prospective students reach the point of application.
Coordinate off-campus and virtual recruitment activities and represent the University at conferences, college fairs, and other promotional opportunities to acquire new leads.
Support on-campus recruitment efforts, including campus tours and other visit events as needed, to ensure guests have a positive experience.
Plan and execute special projects as assigned in order to meet the department’s goals and objectives.
Assist the Director of Admissions in the administration of the budget for assigned functions to ensure responsible stewardship of funds.
Maintain current knowledge and training of University and campus-wide systems used for recruitment and admissions to ensure data accuracy.
Model core organizational beliefs and values; communicate openly and effectively within and across departments. Establish and maintain professional communication and ensure that all interactions are supportive, courteous, and respectful (TKU Social Covenant).
Utilize effective communication skills to present information accurately and clearly both internally and publicly.
Participate in professional development activities that are aligned with University, departmental and individual goals.
Maintain accurate and complete records as required by governing entities (DOE, TRACS, ABHE, etc.); file all physical and computerized reports, records, and other documents required.
Attend and participate in staff meetings and serve on committees as required.
Comply with all policies, operating procedures, legal requirements, and verbal and written directives.
Perform other related duties as assigned.
Partner with other departmental Coordinators to help facilitate successful collaboration for certain University events and functions.
Minimum 3 years of college required.
Bachelor’s degree is preferred.
Recruitment/admissions, sales, or customer service experience desired.
Extraordinary interpersonal skills; must be able to effectively communicate with a wide range of populations, including traditional and nontraditional prospective students and their families.
Team-oriented approach with desire and ability to work closely with peers.
Demonstrated ability to manage a high volume of tasks under pressure.
Self-initiation and self-motivation for independent follow-through on projects.
Ability to understand, summarize and present information in both written and oral formats.
Ability to organize materials and work with a variety of projects simultaneously.
Strong technical skills that include experience working in CRMs or similar software.
The ability to interpret data and analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.