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Service Desk Manager
Job Overview Reporting to the Director of Technology Support Services, the Service Desk Manager is responsible for the coordination and leadership of all activities and tools related to the AIT Service Desk and its student workers, in order to provide excellent customer service to the Wheaton College community. The AIT Service Desk provides the single point of contact for Wheaton College technology services.  Duties and Responsibilities Provide leadership and supervision of our AIT Service Desk Student Support Team. This 15-20 student team provides front line support to faculty, students, staff, and guests, regarding all areas of technology at Wheaton College.  Recruit, interview, hire and train AIT Service Desk Stude


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