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Higher Ed Administrative Careers - Development/Fundraising
Required Education * Bachelor’s or higher
Required Experience * 7+ years of operational management experience and training related to CRM data entry, donation processing, and donor research. Higher education environment preferred.
Primary Duties/Essential Functions
* Staff Management - The Director of Advancement Operations is responsible for managing multiple teams and staff, and developing a future generation of leaders and development professionals, including direct management of the following staff: * Advancement Services * Assistant Director of Advancement Services (Systems Analyst, Raiser’s Edge database administration) * Data Analyst (Data analyst) * Manager of Gift and Donor Records (Gift Processing Coordinators, data integrity, gift processing) * Prospect Development * Prospect Research Coordinator, Prospect Coordinator (Donor research, portfolio management, major gift predictive modeling, campaign management, and campaign feasibility assessments) * Data Management * Supervision over procedures, training and documentation to assure quality control, and compliance with Advancement and university data standards for all constituent information items. * Maintain best practices for and provide positive customer service with constituents concerning their information. * Cultivate communication with other university offices to advance efficient data integration in areas of mutual interest. * Gift Management * Exercise independent judgment with relation to adjudication of gift acceptance and gift allocation policies * Prepare and communicate donor reports as needed for staff or donors. Prepare donor reports for and coordinate as liaison with other departments on donor reporting and donation premiums. * Maintain knowledge of gift-related coding and requirements of IRS guidelines, CASE guidelines and APU policies and procedures. * Participate in external groups (Fundserv, etc.) to enhance knowledge of best practices and procedures. * Prospect Management * Provide leadership to the Advancement team in planning and executing a major gift prospect pipeline that supports current and future fundraising goals. * Support the Prospect Development team in systems and processes for data modeling and predictive modeling that supports “next generation” prospect research and management * Support the Prospect Development team in developing systems and processes for tracking moves management and project progress to support a team of development officers * In collaboration with the Executive Director, VP for Advancement, and gift officers, participate in meetings to review assignments and best strategies for donors within the portfolios of gift officers.
Skills * Ability to work effectively in a data-driven environment with other staff members and campus representatives. * Excellent communication skills: verbal and written. * Ability to organize and prioritize tasks and to manage and motivate others. * Strong desire to succeed in a very visible and highly measureable position. * Thorough and careful in planning work and goals, including budget, timetables, and steps to be taken to achieve objectives. * Strong affinity with and commitment to the mission of Azusa Pacific University.
Mental Demands * Ability to work under pressure, exuding a mature demeanor while multi-tasking in a deadline oriented environment with accuracy and consistency. * Ability to work independently and meet deadlines. * Ability to maintain confidentiality. * Possess a genuine commitment to service.33 * Ability to work collaboratively with a team, as well as an independent contributor. * Ability to exercise good judgment and discretionary skills in determining when to act independently and when to consult management prior to taking action. * Self-starter with a positive attitude, demonstrate initiative, creativity, productivity and flexibility. * In agreement with the purpose and goals of Azusa Pacific University in providing a Christian-based higher education for its students.
Physical Demands * Requires repetitive motions and sitting at computer keyboard. * Hearing and speaking on the telephone. * Ability to conduct business at other offices on campus. * Ability to lift, bend, grasp, reach, lift up to 20 lbs. occasionally.
Visual Demands * Reading, writing notes, and computer monitor.
Environment * Pleasant office, comfortable temperature.
Technologies * Proficient in Google Apps., Microsoft Office, Word and Excel. * Proficient in Raiser’s Edge, PeopleSoft and other CRM software. * Knowledge of Tableau and other Business Intelligence programs.
Azusa Pacific University is acting as an Employment Agency in relation to this vacancy.
Internal Number: S1404
About Azusa Pacific University
Azusa Pacific University is a comprehensive, evangelical, Christian university located 26 miles northeast of Los Angeles, California. As a leading Christian university in California, Azusa Pacific University grounds rigorous academics on a solid spiritual foundation. With an intentional focus on scholarship, faith integration, diversity, and internationalization, APU provides high-quality academic programs within a tight-knit community of disciples and scholars. APU is classified by the Carnegie Foundation as an R2 Doctoral University, recognizing APU’s high level of research activity. A leader in the Council for Christian Colleges & Universities, APU is committed to excellence in higher education. Offering more than 100 bachelor’s, master’s, and doctoral programs on campus, online, and at seven regional locations across Southern California, APU continues to be recognized annually as one of America’s Best Colleges by U.S. News & World Report.