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Higher Ed Administrative Careers - Program Administration
4 Year Degree
PROPOSED START DATE: March 1, 2021
REPORTS TO: Provost and Vice President for Academic Affairs
The Warriors Care Center for Veteran Student Support (Warriors Care Center) Coordinator is responsible for all activities associated with supporting the admissions and academic success of military and veteran students at Southern Wesleyan University. This is a Grant-funded, Full-time, Exempt position. The Warriors Care Center Coordinator provides optimum customer service to military and veteran students and their dependents and works collaboratively with departments throughout the university to ensure optimal support services for military and veteran students and their dependents. The primary focus of the position is to coordinate the day-to-day activities of the center, including supporting military and veteran students and their dependents, providing internal and external resources to military and veteran students and their dependents, managing center student workers or work-study employees, and creating opportunities for engagement among military and veteran students and their dependents.
Additionally, this role will work with external entities to provide additional support to the military and veteran students and their dependents by hosting workshops, networking, and recognition events on campus and virtually.
The primary responsibilities are to oversee the operation of the Warriors Care Center, and to provide highest quality support to constituents. The position works closely with personnel located throughout the campus and within the region to support prospective military and veteran students and their dependents, and to maximize retention of current military and veteran students and their dependents.
1. Maintain a working knowledge of all VA education benefits and VA regulations relating to the satisfactory academic success of students receiving VA education benefits. Collaborate and communicate effectively with other student services offices, schools, and academic divisions as appropriate to support the academic success of military and veteran students and their dependents.
2. Serve as primary point of contact for provision of on-campus and off-campus resources needed or requested by military and veteran students and their dependents
3. Coordinate on-campus and online events, such as workshops and, social and/or academic networking for military and veteran students and their dependents.
4. Collaborate with various departments to offer workshops, tutoring, and other academic support services to military and veteran students and their dependents.
5. Work with the offices of Retention, Student Success, and Academic Online Support Services to track the academic progress of military and veteran students and their dependents and to develop and aid in the implementation of retention and success strategies and interventions.
6. Communicate updates and recognition of military and veteran student achievements with the wider community.
7. Partner with external veterans organizations to provide additional services and resources to the institution’s military and veteran students and their dependents.
8. Comply with institutional, state, and federal FERPA regulations and policies for ensuring the privacy and integrity of student education records.
9. Regularly track and report military and veteran and dependent students key metrics.
10. Serve on university committees and at university-wide meetings and state/national conferences as needed.
1. Associate’s degree required; bachelor’s degree preferred. Preference given for prior experience serving military and veteran student success. A combination of education and experience may be considered.
2. This position must be able to analyze data and come to conclusions. Must be able to problem solve and be an effective communicator.
3. Strong interpersonal and organizational skills, with the ability to prioritize concerns, requests and expectations to meet deadlines. Experience with using Microsoft Office Applications and office equipment. Must possess excellent written and verbal communication skills and keyboarding skills.
4. Knowledge of FERPA regulations.
5. Must have the capacity to work effectively and cooperatively with students, university faculty, and administration. Must be able to multi-task and be detail oriented. Must be a team-player, self accountable, and able to meet expectations with minimal supervision.
6. SWU is committed to maximizing the use of technology in its daily operations and in achieving its strategic goals; the ideal candidate will be familiar with integrated database management systems, including reporting, and have a high comfort level with web-based, mobile and PC applications including but not limited to the use of Microsoft Office (Outlook, Word, Excel, PowerPoint). Preference given for prior experience to Jenzabar or another SIS.
1. Mission and Lifestyle Expectations. The university is a Christian liberal arts institution in the Wesleyan-Holiness theological tradition. In light of SWU’s unapologetically Christ-centered mission, all employees are expected to embrace the university’s Statement of Faith, commit to the mission of the University, respect the beliefs of the Wesleyan Church, adhere to its lifestyle expectations, and demonstrate a mature relationship with Jesus Christ.
2. Physical/Environmental Requirements. Visual acuity necessary to do editorial work, proof documents, and manage files. Requires ability to sit for periods of time in an interior office environment. May require infrequent lifting of objects up to 10 pounds, and occasionally items up to 20 pounds. Requires limited travel or work outside of the regular work schedule.
3. Pre-employment Screening. Employment is contingent on the completion a criminal background screening.
BEFORE YOU APPLY
Applicants should be prepared to provide a brief written personal Christian testimony. In addition, please be prepared to provide the following digital documents:
Curriculum vita or resume
Employment is contingent on receipt of official transcripts.
About Southern Wesleyan University
Southern Wesleyan University is a Christ-centered, student-focused learning community devoted to transforming lives by challenging students to be dedicated scholars and servant-leaders who impact the world for Christ. SWU provides quality undergraduate and graduate programs in a distinctively Christian environment that fosters the integration of faith, learning, and living. Candidates for employment must support the Christian mission of the university and give evidence of successful professional experience, mature faith, and consistent Christian lifestyle.
University Core Values-
Christ Centered: Purpose, Scholarship, Community, Transformation
•Purpose: A specific calling for a unique role in our world.
•Scholarship: Academic excellence in an innovative faith-centered environment.
•Community: Belonging to a connected and compassionate body of learners.
•Transformation: Christ’s redemptive work in individual and corporate life.
We believe that every individual has a God given purpose, brought to fruition by the sanctifying power of the Holy Spirit and the challenge of scholarship. As we participate in a consecrated community of learners we are continuously transformed into the image of Christ both individually and corporately.