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This position is responsible for the integrity of the Enrollment Division database. Partnering with the College Registrar and Academic Deans, track all institutional programs and establish historical and projected enrollments for new and continuing students in the College of the Arts and Sciences, the Conservatory, and the Wheaton College Graduate School. Provide functional user and high-level technical expertise and enhance the enrollment team’s efforts by managing enrollment data standards, establishing best practice reports, and examining data to help make informed strategic decisions. The Data Analyst reports to the Chief Enrollment Management Officer.
Duties and Responsibilities:
Establishes admissions best practice using available tools for analytics and reporting; develops key performance indicators for the Division.
Develops and provides interpretation of data, and distributes weekly, annual, and ad hoc enrollment reports. Maintains and develops reporting protocols for Senior Administrative Cabinet and Board of Trustees and an inventory of topical reports.
Works with Divisional leadership and respective Operations Managers to ensure accuracy of data in admissions CRM and ERP by developing methods to check for discrepancies, and by updating and changing student information. Monitors data integration and ensures consistency between systems.
Leads in the management of enrollment data and analysis through third party resources with agreed upon protocols and necessary data exports.
In partnership with Student Financial Services, evaluates and tests statistical models for financial aid impact on student behavior.
Works closely with the Enterprise Reporting Group to improve database integrity issues and data import/export processes.
Chairs the Enrollment Division Data team composed of the College Registrar and enrollment directors and operations managers to continually assess enrollment data for new and continuing students.
Supports the Finance Division in forecasting and budgeting net tuition revenue based on enrollment analysis.
Works closely with the Marketing and Communications Department to cull data pertaining to admissions and financial aid; compiles and analyzes data for reporting; and shares suggestions and insights to improve future Marketing and Communication pieces.
Creates and maintains reporting tools to assist Graduate Admissions and Graduate Faculty Departments in the development and tracking of goals against projections in headcount and credit hour models.
Researches market position of cross applicant and aspirant institutions through IPEDS, Clearinghouse National Student Tracker, and College Board as well as other industry robust assessment tools.
Assists operational needs during high volume periods, such as data entry and data quality checks.
This job description is intended to represent key areas of responsibilities; specific assignments may vary from time to time, and other duties may be assigned.
Strong statistical, analytical, and investigative skills, with high attention to detail
3-5 years of experience in a profession requiring technical and analytical skills with extensive experience with relational database management, SQL or other report writing and querying tools. Knowledge of Ellucian CRM Recruit (Microsoft Dynamics platform), Slate, Salesforce, or similar CRM is a plus
Knowledge of Microsoft Office Suite, with advanced skills in Excel
Bachelor’s degree required, with degree and/or coursework in computer science, mathematics, statistics, or other related disciplines preferred
Data visualization experience
Ability to manage multiple tasks in a fast-paced and high pressure, high stakes environment.
A strong commitment to collaboration and customer service
The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 10 pounds.
FLSA Status - Exempt
As a Christ-centered community, Wheaton College faculty and staff must affirm the College’s Statement of Faith as expressing their own theological convictions and agree to live by the moral standards in Wheaton’s Community Covenant, modeling these commitments for the Christian formation of our students. Wheaton College faculty and staff also support the Christ-Centered Diversity Commitment which highlights our desire to treat all individuals as equal image-bearers of Jesus Christ through diversity, inclusion, justice and unity.
About Wheaton College
Wheaton College is an evangelical Protestant Christian liberal arts college whose faculty and staff affirm a Statement of Faith and adhere to lifestyle expectations of the Wheaton College Community Covenant. Wheaton is an equal opportunity employer committed to recruiting and retaining a diverse and talented workforce and student body. We encourage the expression of multiple perspectives within a Christian worldview, inside and outside the classroom. For more information about Wheaton College visit www.wheaton.edu.
Additionally, Wheaton College aspires to provide a physically safe environment for students, staff, and faculty to learn and work. In support of this objective, the College requires background checks for final candidates, after an employment offer is extended. Employment is contingent upon successful completion of a background check.