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Position Summary: The Director of Advancement Operations provides leadership to a variety of University Advancement technical projects, programs, and processes. The DAO is responsible for leading a best-in-class Advancement Services team that serves George Fox's alumni relations, corporate and foundation relations, and development operations. The DAO will create and manage an effective infrastructure to maximize fundraising and constituent relations efforts by optimizing business processes and systems and providing timely analysis to support data-driven decision-making in anticipation and support of customer needs. The DAO will drive innovative solutions to enhance the delivery of services to ensure accurate and timely recording of gifts and pledges. The DAO will create and maintain a program of policies and procedures for the effective management and control of these functions, and develop training programs to ensure all team members have a solid understanding of fundraising programs, strategies, and information systems. The Director also serves as the compliance officer for these functions. In carrying out the responsibilities for this position, the DAO will collaborate with financial aid, parent relations, admissions, student accounts, athletics and other constituents across the university.
Supervise the management of all data entry, including
Gifts, pledges, proposals, and grants
Biographical and contact information
Regular auditing to ensure ongoing accuracy
Supervise the management of all donor stewardship including the production of donor acknowledgements and receipts in a timely fashion
Reconciliation with and reporting to Finance
Process improvement / automation implementation to reduce overall cost to the university
Ensure compliance with procedures and federal regulations
Manage a production log for Advancement projects requiring support from Advancement Operations
Data Production and Distribution
Oversee creation and maintenance of regular production of development reports, exports, donor segmentations, mail merge files for distribution throughout the year
Procure/provide analysis of giving history and donor engagement data to inform strategy and future planning for advancement initiatives and university campaigns
Facilitate movement through the donor pipeline through identification of prospects, in coordination with the Executive Director of Development
Coordinate with the Vice President of Advancement to provide regular reporting for the Executive team as well as the Board of Trustees
Manage interdepartmental initiatives that contribute to the University-wide mission and improve support of University Advancement
Create/implement procedures to support the stewardship university donors and constituents
Establish and maintain positive relationships with all departments within the university community to assure effective and accurate information is disbursed/received
Hire, supervise, train, and evaluate Advancement Operations staff
Supervise the implementation of team strategies
Develop and monitor various measures, benchmarks, and targets to improve efficiency and accuracy
Lead the development of strategies using technologies to enhance processes and procedures and facilitate data-driven decisions throughout the organization
Manage Advancement Operations annual budget ensuring accurate submission of expense reports and spending
Train, provide instruction for, and monitor staff in use of PeopleSoft, Reeher, and other University software, as well as established policies and procedures
Evaluate users and identify those in need of additional or advance training
Understand Advancement processes, workflows, structure and general strategy for data management; advise external departments on their usage of the application and data
Provide strategic leadership to Advancement executive team led by the Vice President for Advancement
By actions, words and lifestyle, be a Christian role model to students, whether through casual contact or in a formal supervisory role
Onboard new Advancement employees in coordination with the Executive Assistant for Advancement
Assist VPA with annual Advancement budget request
Engage and support Advancement student employees
Other duties as assigned
Bachelor's degree and 5 years of successful work experience in higher education and/or advancement functions; or equivalent combination of university education and work experience
Prior management experience
Strategic and influential collaborator
Excellent ability to solve problems efficiently
Ability to work under pressure and manage multiple tasks simultaneously
Strong ability to learn quickly
Strong attention to detail
Exceptional ability to work independently but also collaborate effectively on cross-functional projects
Experience creating and managing PS SQL Server Reporting Services (SSRS) reports, Tableau, or other modern report generation technologies
Demonstrated ability to analyze and interpret complex data sets
Experience working with PeopleSoft software or a large relational database
Discretion with confidential materials
Exceptional skills in Microsoft Office Suite
Ability to communicate effectively
Effective interpersonal, analytical, and organizational skills
Demonstrated professionalism, tact, flexibility, confidentiality, and initiative. Has an attitude and spirit of teamwork, respect, and customer service
Evangelical Christian commitment and lifestyle consistent with the university's mission as described on our website
Appreciation for an inclusive environment that values diversity, engages in global concerns, and connects culturally
Demonstrated presentation skills
Demonstrated experience with ongoing project management
Working knowledge of higher-education focused non-profit fundraising
For Your Personal Well-Being We Offer:
A beautiful and peaceful campus environment with areas to walk and coffee shops and restaurants close by
A strong Christian vision and mission-led organization with opportunities for your growth and contributions
Wonderful Christian peers and a vibrant student population
Free Fitness Center membership
Rich employee benefits
We invite you to Be Known at Oregon's Nationally Recognized Christian University!
George Fox has been transforming student lives for over 125 years.
Each day we look to broaden our future for generations to come.
We have alumni from 52 countries and all 50 states.
We invite you to become a steward of our dreams using your God-given gifts.
Our Purpose: To educate and inspire students to pursue God's calling.
**This position is subject to close at any time, regardless of the date on the posting.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.
George Fox University, a Christ-centered community, prepares students spiritually, academically, and professionally to think with clarity, act with integrity, and serve with passion. Professors teach all truth as God's truth, integrating all fields of learning around the person and work of Jesus Christ, bringing the divine revelations through sense, reason, and intuition to the confirming test of Scripture. All applicants must express a personal commitment to Jesus Christ and express their Christian testimony in a local church. In addition, professors agree to live in agreement with the university lifestyle statement and affirm the theological commitments expressed in the Statement of Faith. Individuals who would fit this profile are encouraged to apply.