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Higher Ed Administrative Careers - Counseling, Higher Ed Administrative Careers - Student Affairs/Student services
Graduate Student Financial Services Counselor
The Division of Enrollment Management at Messiah College invites applications for the full time, year-round position of Graduate Student Financial Services Counselor.
Responsibilities: This position is responsible for supporting the graduate student population, including providing counseling to all graduate students on financial issues, creating financial aid packages, billing questions, and payment plan management. Responsibilities also include working with undergraduate students and their families in addressing general inquiries, billing and payment plan options, and assisting with Admissions Office Accepted Student Preview Days and visits as needed.
Qualifications: Bachelor’s degree and three years of experience working with graduate student admissions, financial aid and counseling for graduate student success, or other pertinent experience in Higher Education required.
Skills and Characteristics: Excellent listening and counseling skills, including the ability to discern information, handle sensitive situations with confidence and formulate the best plan/response to assist graduate students; expert understanding and proficiency with computerized information and billing and financial aid systems and experience in Banner preferred; strong communication skills, including the ability to communicate with credibility and confidence to various constituencies and across different departments, as well as government and other agencies; excellent customer service skills, including the ability to handle sensitive situations with confidence and display unconditional positive regard; strong ability to identify, analyze, and solve problems and develop cohesive and practical solutions that fit the department policies, practices and methods; commitment to detail and quality work that is reliable and consistent; sophisticated understanding of the interrelationships of students’ eligibility and available benefits to make appropriate professional judgment decisions; dedication to quality student service and appreciation of the relationship between financial access issues and the College’s recruitment and retention effort; ability to organize work in a systematic way and manage time effectively; excellent math and accounting skills and the ability to handle mathematical calculations with speed and accuracy; working knowledge of federal financial aid regulations; value teamwork and work well with others.
Applications: Application materials will be reviewed upon receipt and will be accepted until the position is filled. All materials must be submitted electronically using the following link: http://jobs.messiah.edu/postings/17289
Messiah College’s commitment to diversity and inclusive excellence draws inspiration from its mission “to educate men and women toward maturity of intellect, character and Christian faith in preparation for lives of service, leadership and reconciliation in church and society.” The college has pursued this vision through a strategic planning process that encourages diversity through employee and student composition, campus climate, and an educational program that enables educators and students to embrace diversity. Candidates should clearly articulate why diversity and cultural intelligence matter to them as persons of faith as well as in their profession. Candidates will speak to how as a potential employee, they will contribute to the advancement of this vision through their position.
Messiah College is a Christian college of the liberal and applied arts and sciences. The College is committed to an embracing evangelical spirit rooted in the Anabaptist, Pietist and Wesleyan traditions of the Christian Church. Our mission is to educate men and women toward maturity of intellect, character and Christian faith in preparation for lives of service, leadership and reconciliation in church and society.
In accordance with federal and state laws regarding non-discrimination (including Title VII of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, and the Age Discrimination Act of 1975), Messiah College does not discriminate on the basis of age, race, color, sex, national or ethnic origin, disability, or veteran’s status in the recruitment and admission of students, the recruitment and employment of faculty and staff, or the operation of any of its programs. Consistent with our nondiscrimination statement, the College does not tolerate abuse or harassment of employees, students or other individuals associated with the College. All employees are to abide by this policy in order to provide a work environment free from discrimination. The College does not tolerate harassment by vendors, contractors or guests.