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Reports To: Vice President of Enrollment Management
Mission:The Director of Financial Aid is responsible for the oversite of the FA department which includes accurate disbursement of all financial aid within institutional guidelines and federal regulations, accurate reporting required by federal guidelines and leadership of the staff.
Primary Responsibilities: Financial Aid Program Management
Provide oversight of need analysis, evaluate, package and process aid to provide equitable funding for each student (traditional and non-traditional, graduate and undergraduate).
Make necessary adjustments in reviewing and recalculate aid awards as needed.
Ensure compliance with federal regulations thus avoiding institutional liability.
Coordinate financial aid operations with other departments; assist in recruiting and admissions processes as requested, business office operations, needed enrollment information from registrar's office, copy for catalogs, student handbook, etc.
Represent MU at various functions for enrollment related events (i.e. College Preview events, New Student Registration Days, Orientation).
Monitor Department of Education electronic communications for updates/changes to federal requirements.
Ensure timely communication between the National Student Clearinghouse and National Student Loan Data System.
Perform SAP and R2T4 procedures for students, as applicable.
Strategically develop awarding matrixes for athletic programs and monitor the rates.
Planning and Reporting
Monitor fund balances for all financial aid programs including reconciling federal aid between the business office and financial aid databases once a month and compile data for federal and institutional reports.
Complete the annual FISAP report and complete annual IPEDS reports for the Department of Education.
Complete annual NAIA Report and EADA reports for Athletics.
Prepare supporting documentation and application for Program Participation Agreement as needed.
Ensure changes are made to ECAR as they occur.
Leadership of the Department
Train and equip financial aid staff to assist in guaranteeing University’s compliance to laws and regulations.
Provide professional development of employees enabling them to develop their skills and confidence.
Provide weekly staff meetings and conduct regular one on one meetings with department employees.
Provide best practices in the financial aid office; preparing the department to do business in the current environment and plan for future required and advisable enhancements.
Ensure that Multnomah meets essential standards necessary for all federal electronic requirements.
Keep staff and operations aware and trained in necessary electronic processing elements of financial aid.
Review with staff that all automatic processes are implemented and current for each academic year.
Communication Skills and Work Habits
Exhibit teamwork and collaboration with other departments on campus.
Model teamwork and cooperation with other staff member’s institution wide.
Attend university commencement at least once every three years.
Preferred minimum of two years’ experience in directing a financial aid office
Minimum of four years financial aid experience
Thorough understanding or ability to learn federal regulations and various financial aid program requirements
Thorough understanding of business office/student accounts; basic knowledge of overall higher education operations
Demonstrated ability to perform technical financial aid functions (ex. need analysis, FAFSA review and application form completion, verification procedures, etc.)
A genuine commitment to serving students
Excellent verbal and written communication skills
Proficiency in math skills
Demonstrated experience in leadership
Demonstrated administrative and interpersonal skills
Demonstrated discernment and sound judgment
Demonstrated initiative and organizational skills
Demonstrated aptitude for details and analytical capabilities
Ability to carry a task/project through to completion
Extreme confidentiality and integrity
Ability to give clear instruction and information to others
Positive disposition reflecting flexibility, humor and ability to function well under pressure
Must not be in default or owe a refund to any Title IV student aid program
General Employment Requirements: Because we believe that professionally qualified, committed Christian personnel are key to the operation of a truly Christian university, and that not only teachers, but all employees, by the pattern of their lives, serve as role models to our students, all employment positions at Multnomah contain the following relating to required personal qualities:
Employees will have received Jesus Christ as his/her personal Savior. John 1:12
Employees will be in basic agreement with the institution’s doctrinal statement.
Employees will believe the Bible is God’s Word and standard for faith and daily living. 2 Tim. 3:16-17
Employees will be Christian role models in attitude, speech and actions towards others. This includes being committed to God’s biblical standards for morality and sexual conduct. 1 Tim. 4:12, Luke 6:40, Col. 3:17, Titus 2:7-8, 1 Thess. 2:10 and 5:22.
Employees will be actively involved in a local church.
This is a full-time professional staff position with benefits including medical options, dental, vision, life insurance and disability benefits, also paid holidays, vacation accrual and sick time all beginning the first day of the month following one month of employment.
A generous Employee Tuition Grant is available after 1 year of employment.