We are a global higher education association dedicated to advancing faith and intellect for the common good.
As a member service, our institutions have a dedicated partner in the CCCU on the hill. We advocate on behalf of our institutions as if they have a seat at the table.
The CCCU offers faith-integrated, off-campus study programs in nine locations across the U.S. and around the world that foster studentsâ€™ intellectual, cultural, vocational, and spiritual growth.
More than just a job-finding service, the CCCU Career Center links passionate people to meaningful careers with faith-based employers, in faith-related positions, and in all sectors of higher education.
We organize numerous conferences that provide leaders on our campuses with important faith-centered professional development in their respective fields.
To fulfill our mission and meet the needs of our members, we provide unique services for administration, faculty, students, and friends of Christian higher education.
News & Publications
Stay up-to-date with the latest news from the CCCU and read articles from our most recent issue of Advance Magazine.
CCCU institutions are located around the world. Though they are diverse in size, scope, and mission, they are each committed to faith-integrated higher education.
Founded in 1891, Seattle Pacific University has a long and distinguished history in Christian higher education. Located just minutes from downtown Seattle, SPU seeks to be a premier Christian University fully committed to engaging the culture and changing the world by graduating people of competence and character, becoming people of wisdom, and modeling grace-filled community. Seattle Pacific University seeks applicants committed to its Christian mission. Due to our mission of cultural engagement, SPU is committed to building an excellent and diverse staff and faculty. People from historically underrepresented groups are particularly encouraged to apply.
General Summary: The Residence Life Office & Operations Manager provides overall operations management and leadership for the Office of Residence Life (ORL). They also provide administrative and clerical support to the Director of Residence Life, general reception and supervision of office worker staff; handles email and telephone inquiries and provides administrative support to the Dean of Students for Community Life for Student Conduct and the Student Support Team. Optional live-in component with on-call function.
Administrative Support for the Director of Residence Life:
Assists the Director of Residence Life (DRL) in the performance of administrative responsibilities, including managing calendars, scheduling meetings, composing correspondence, coordinating travel, meeting and event arrangements, composing meeting agendas, assisting with Residence Life meetings and interfacing with University constituencies and the public.
ORL Operations Management:
In partnership with campus departments, manages and supports key ORL operational tasks, including coordination and training for check-in/out, coordination of quarterly residence fire drills, communication of residential access permissions and residential facilities reporting and response.
Manages professional staff transitions.
Member of ORL Administrative Leadership
ORL Office Management:
Manages overall office environment to ensure welcoming, positive and responsive engagement with students, parents, guests and the broader University.
Primary management of office reception and phones, response to the general ORL email address, records maintenance and ordering and maintaining office and printer supplies.
Oversees hiring, training, and supervision of student employees.
Creation and maintenance of ORL meeting and on-call calendars and staff directories.
Department Technology & Software Application Oversight:
Manages all department technology and software applications related to the work of Residence Life, including department use of StarRez, Confluence, Banner, EMS, SharePoint, Formstack, Interview Exchange and Argos.
Manages department technology projects and equipment.
ORL Website & Communication:
Manages and maintains ORL website content, including the residential section of the Student Handbook.
Creates and manages department social media.
Composes and send campus-wide department communications.
Student Conduct & Student Support Team Support:
Supports the Dean of Students for Community Life and the Director of Residence Life in management of the Student Conduct Process and Student Support Team, including StarRez database management, case assignment, task completion tracking, reporting and response to disciplinary clearance requests.
ORL Budget & Finance Support:
Assists with resource/budget management for Residence Life by using Argos, Banner and other data management software. Complete University paperwork for financial, accounting and personnel/payroll procedures.
Bachelor's degree required. Master's degree in Higher Education Administration or Student Affairs, preferred.
Two or more years working in an office setting required. 2-3 years working in housing or residence life office environment is preferred.
Proficient with Microsoft Office products including Word, Outlook and Excel.
Ability to learn multiple software applications, including StarRez, Confluence, Banner, EMS, SharePoint, Formstack, Interview Exchange and Argos. Experience with StarRez, a plus.
An understanding of and demonstrated commitment to engaging issues of diversity and inclusion and supporting underrepresented student success at predominantly white institutions.
Priority deadline for applications is November 20, 2019.
Position will remain open until filled.
Salary: $47,000 annualized salary.
This is a full time position with excellent benefits. SPU pays the employee premium for medical, dental, and vision insurance. SPU makes contributions to an employee HSA account and to a retirement account after one year of eligibility in the plan. Tuition discount program available for the employee and qualified immediate family members.
Please submit a cover letter and resume along with the online application.
In addition to the cover letter and resume: Please answer the following questions in 3 pages or less. You may choose how much space to allocate to each question.
1. The Office & Operations Manager works on a collaborative team within Residence Life. What do you think are the most important elements of working on a professional staff team and providing leadership for student staff?
2. Please describe your experience and/or aptitude for designing, managing and assessing operational systems and processes, including your ability to utilize online management applications, databases and other technology to manage your work.
3. What are the most important aspects of managing a professional office environment that engages with a wide variety of constituents, including students, Residence Life staff, other departments, parents and outside vendors and visitors? How would you approach this aspect of your work?
4. Describe how you would foster an inclusive office environment for students, staff and visitors in the Residence Life Office? What have you done in the last year to develop and expand your capacity to serve and engage culturally and ethnically diverse and historically underrepresented students at SPU?
Founded in 1891, Seattle Pacific University has a long and distinguished history in Christian higher education. Its comprehensive academic program serves more than 4,100 undergraduate and graduate students. Located just minutes from downtown Seattle, SPU is a Christian university fully committed to engaging the culture and changing the world by graduating people of competence and character, becoming people of wisdom, and modeling grace-filled community. Seattle Pacific University seeks applicants who are committed to its Christian mission and to the spiritual formation of its students. Qualified applicants should exhibit a deep awareness, understanding, and ability to articulate a commitment to biblical diversity and reconciliation. Women and people of color are particularly encouraged to apply.