Responsible for promoting student success in all areas of campus and providing student support to strengthen the university’s retention efforts.
Strong ability to create good will with staff, faculty, and students; servant attitude.
Understand collegial process; ability to confidently make decisions.
Strong written and verbal communication skills.
Commitment to the Articles of Faith, Mission, and Objectives of the University; and desires to be a role model for students by demonstrating an active Christian faith in personal example and in work related responsibilities.
Serves as contact person for all students who have been flagged for retention concerns and follows up with these students as necessary.
Partners with various areas on campus to promote activities to connect with first semester freshmen in the first six weeks of the semester.
Leads Student Success Team that meets weekly to coordinate follow up and intervention for students who are tagged in the Early Alert system or through members of the Student Success Team.
Provides developmental conversations with students who are on academic probation, considering leaving the university, or first-year students struggling in their transition to college.
Collaborates with faculty and staff across campus to best support our students and promote a culture of student success.
Conducts exit interviews with students who identify as not returning.
Designs, develops, executes, and evaluates all campus retention efforts in conjunction with the Dean of Academic Services and other campus personnel as necessary.
Serves on Freshmen Year and Student Body Retention Committee, the Scholastic Petitions Committee, and the Gateway Committee.
Serves on selected committees where first-year student issues play a role in the committee’s mandate.
Trains student leaders including Resident Assistants, Gateway mentors, biology peer mentors, orientation leaders, etc. on topics related to student success.
Coordinates the RESET program to equip students on academic probation through reflection, goal-setting, considering study habits, and learning about a growth mindset.
Oversees commuter student orientation efforts and monthly social programming.
Advocates for the needs of JBU student sub-populations including first-years, sophomores, transfers, first-generation, commuters, and minority populations.
Other duties as assigned.
Essential Skills and Experience:
Sufficient experience in academically-related and personal advising to interact comfortably with students in that capacity.
Knowledge of a broad range of degree programs offered by University is essential.
Ability to work effectively with college students, ability to dialogue effectively with faculty and staff.
Preferred Skills and Experience:
Experience working in Higher Education.
Ability to set objectives and accomplish them without need for frequent follow-up.
Physical demands: While performing the duties of this job, the employee is occasionally required to walk; stand; sit; use hands; reach with hands and arms; balance; stoop; talk and hear. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work environment: The noise level in the work environment is usually minimal.
JBU desires to increase the diversity of its faculty, staff, and students to honor how all humans are created in the image of God, to reflect better the diversity of the Kingdom of God, to further our Christian commitment to justice, and to increase the quality of our educational experience. JBU is pursuing the goal of teaching and working in a multicultural environment and strongly encourages applications from ethnic minorities and women. For more information, visit our diversity webpage.