This position plays an integral role in orchestrating the effective use of Eastern Nazarene College facilities to meet the housing needs of students and a growing conference services program. The assistant director will work in close collaboration with Residential Life, Facilities, Marketing, Student Accounts and other campus departments as relevant to ensure efficient utilization of space and a high level of customer service. This position will also be responsible for coordinating communication for/between students, conference constituencies, and departments across campus.
CONFERENCE SERVICES RESPONSIBILITIES
Schedule and monitor all Conference Services activities/spaces throughout the year.
Promote Conference Services and build the Conferences Services schedule. Manage the budget and billing accordingly.
Point of contact with internal and external Conference Services clients for negotiating contracts and ensuring proper insurance coverage for each event.
Manage all aspects of Conference Services guest housing needs, such as key distribution/collection, room preparation/turnover, and check-in/out processes, with occasional availability for evening and weekend work if needed.
Work closely with Residential Life, Facilities, Marketing, Food Services, and other departments as needed to provide a positive customer experience to all ENC visitors.
Hire and supervise student workers to assist in managing spaces and serving Conference Services guests.
Coordinate media service needs with other departments during special campus events to provide appropriate equipment and personnel.
Manage and maintain Conference Services publications, including web content.
Publish campus-wide communication and updates regarding conferences and events.
UNDERGRADUATE HOUSING RESPONSIBILITIES:
Maintain and monitor housing processes for undergraduate students, including housing and commuter applications, roommate selection, and housing selection.
Maintain and monitor accurate and updated housing assignment information in the housing program for billing and reporting purposes.
Manage accommodation requests in collaboration with Residential Life staff.
Oversee residential student check-in and check-out processes, including coordination with other campus departments and managing distribution and collection of keys.
Collaborate with Residential Life staff for smooth transitions during residence hall openings and closings.
Coordinate with campus departments such as Residential Life, Facilities, Student Accounts, IT, Athletics, Admissions, etc. on housing administrative matters.
Communicate housing processes and timelines with all undergraduate students in a clear, timely, and proactive manner. Maintain and update relevant web content.
Publish and update relevant housing processes, policies, and responsibilities in a student-friendly brochure format for distribution to residential students upon move-in to campus housing.
Communicate housing application and roommate selection processes, housing and roommate assignments, and move-in details to new students. Collaborate with Residential Life staff to communication new student assignments and assignment changes with RAs.
Work with office staff to communicate early return/late departure processes to students and campus departments, and manage the approval and early/late check-in/check-out processes.
GRADUATE ASSISTANT AND TENANT HOUSING RESPONSIBILITIES:
Maintain and monitor housing processes for graduate assistants and tenants living in campus housing, including housing applications and selection, lease agreements, communication of housing details, and managing room prep/turnover.
Maintain and monitor accurate and updated housing assignment information for billing and reporting purposes.
Oversee GA and tenant check-in and check-out processes, including coordination with other campus departments, and managing distribution and collection of keys and contracts.
GA and tenant liaison for work orders, policy awareness/follow-through, communications, and other matters of importance for these residential communities in campus housing.
Promote housing opportunities to outside constituencies.
Manage and maintain GA and tenant housing publications, including web content.
CAMPUS-WIDE OPERATIONS RESPONSIBILITIES:
Coordinate communication between campus departments to maintain clear and efficient operational processes timeline for students.
Coordinate communication from campus departments to students to streamline information and ensure clarity, consistency, and efficiency.
Manage and maintain publications regarding student processes, including web content
Bachelors’ degree required, preferably business and/or communications major.
Computer program knowledge of Microsoft Office suite.
Must have excellent written and verbal communication skills.
Must have excellent interpersonal and public relations skills.
Strong organization and calendar management skills
Proactive attention to detail and systematic thinking
Must be detail-oriented, efficient and accurate.
Must be self-motivated and able to work within a team structure.
Self-starter who takes initiative and is able to work independently and proactively.
Strong work ethic.
Commitment to a Faith Community.
Integrate the following Mission and Vision Statement, and the Defining Values of Eastern Nazarene College in every aspect of the work environment.
Application Deadline: Until Filled Start Date: Immediately How To Apply:
Applicants may make application by submitting their resume along with a cover letter and statement of faith to:
Name: Lauren Bowen Department: Human Resources Address: Eastern Nazarene College, 23 E. Elm Avenue, Quincy, MA 02170 Phone: 617-745-3723 Email: Lauren.firstname.lastname@example.org
About Eastern Nazarene College
Located on Boston’s historic south shore, within walking distance of Quincy Bay, Eastern Nazarene College (ENC) recently celebrated its 110th birthday. A fully accredited traditional liberal arts college, ENC has about 1,100 students distributed across a traditional residential undergraduate program, adult studies, and a graduate program. ENC is known for its success in getting students into top graduate and medical schools and has a 100 percent acceptance rate for its students into Law School. While many faculty are active in publishing and research, and some are leaders in their fields, the emphasis is on the teaching and mentoring of students in a nurturing, spiritually informed, and academically supportive environment. Students are encouraged to travel, engage in service learning projects, and participate in praxis experiences as a part of their education. ENC is one of 160 members of the Council for Christian Colleges & Universities (CCCU).
From its inception in 1900, move to Quincy in 1919, and to the present, Eastern Nazarene College has pursued a mission of excellence in education in an atmosphere of Christian faith. ENC is one of nine liberal arts coll...eges supported by the International Church of the Nazarene in the United States and Canada, and part of an educational network of sites supported by the church around the world. The college is located in a suburb of Boston, Massachusetts, which places the college within one of the great hubs of educational, cultural, and scientific endeavor in the world.Eastern Nazarene College is coeducational and offers resources and opportunities for participation, advancement, and service to all students regardless of race, religion, national origin, gender, age, disability, genetic information, veteran status, or any other category protected by law. Although the majority of the students come to ENC from Nazarene church backgrounds, over 30 denominations are represented by the nearly 1100 undergraduate students on campus and in the adult education program. Besides strategic location and equal opportunity, an additional advantage ENC students enjoy over students in larger universities is one of greater personal contact with faculty members who are dedicated not only to their scholarly activities, but also to their personal lives of faith. Rather than sheltering students from challenging ideas and controversial issues, ENC professors encourage debate of ideas and issues as a means of learning, to search for truth, greater depth, and personal meaning in one’s faith. With a student to faculty ratio of 14 to 1, students enjoy the rarity of getting to
know their professors personally within the context of the classroom and in
extracurricular activities. All of these elements are reflected in the mission statement
and goals that seek to guide every aspect of the college’s development.
The ENC Ideal
Eastern Nazarene College seeks, in each member of its community, to enlighten the
mind, to enhance the quality of personality, to enkindle a never-ending search for
truth, and to enable each, out of Christian love and concern, to serve others creatively
and responsibly. Both faculty and students subscribe to these principles, as follows.
Truth: We will persevere in our search for truth in our studies, our human relationships,
and our knowledge of God. We will endeavor to express clearly, concretely,
and consistently in all phases of our lives, the truth as we see it.
Values: We will consciously seek the highest values in all phases of our lives -
literature, the arts, recreation, personal human relations, government - by actively
supporting and encouraging their expression wherever we find them.
Creative Scholarship: We will seek to advance knowledge, both secular and
religious, by exploring new, fruitful approaches to deeper insights, wider perspectives,
and more effective applications of liberal arts, science, and spiritual values to
humankind under a motivation that springs from our Christian commitment.
Christian Faith: We will orient our thinking and our living around a commitment to
the Christian way, seeking ever to deepen our own spiritual lives and to disseminate
the Gospel as widely as possible.