Under the direction of the Associate Vice President of Student Development, the Senior Director of Student Thriving & Success is the senior administrative leader responsible for coordinating strategies that promote student thriving and success. The person in this role will be responsible for coordinating college-wide retention efforts, including championing the early alert and intervention process, and chairing the Student Success Committee. Additionally, this person will collaborate with the Offices of Enrollment Management and Student Development to ensure a seamless transition for new students to the Bluefield College experience.
ESSENTIAL DUTIES, RESPONSIBILITIES, AND FUNCTIONS
The essential duties, responsibilities, and functions of this position include, but are not limited to, the following:
Manage the institution’s Retention Module, including
Champion the Early Alert Process, which identifies at-risk students early and coordinates care and support when it is most likely to make a difference.
Develop and coordinate strategies and interventions to help at-risk students thrive and succeed.
Providing training and support for faculty and staff personnel who use the Early Alert System.
Coordinate and lead the Student Success Committee by
Collaborate with various offices/departments across campus to identify retention challenges, compile and analyze relevant data, and execute strategies that remove barriers to student persistence and success.
Work with the Registrar and Institutional Effectiveness Offices to provide reports and available data in order to make retention recommendations to College leadership.
Collaborate with the Offices of Enrollment Management & Student Development to coordination and execute First-Year Experience (FYE) strategies, such as
Move-in and programming efforts during New Student Orientation.
Content development and delivery for Summer RAM Days.
Maintain robust assessment processes pertaining to the effectiveness of retention services as prescribed in the College’s Institutional Effectiveness Annual Review policies.
Model caring relationships with students through personal interaction and as an effective role model of a Christian life.
Comply with all rules, policies, and procedures as established by Bluefield College.
Committee work, assignments, and other duties as assigned by the Associate Vice President for Student Development.
SUPERVISORY DUTIES, RESPONSIBILITIES, AND FUNCTIONS
This position may directly supervise one or more work study students. This position carries out supervisory responsibilities in accordance with the College’s policies and applicable laws. Supervisory duties, responsibilities, and functions include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints; and resolving problems.
KNOWLEDGE, SKILLS, ABILITIES, AND EDUCATION/EXPERIENCE
A vibrant and authentic Christian faith and worldview consistent with the College’s mission and values is required. Candidate must hold a Bachelor’s Degree, yet, a master’s degree is preferred. S/he should have the ability to oversee and direct student retention and persistence initiatives. Strong knowledge of data collection and analysis is preferred. Excellent interpersonal and problem-solving skills are necessary, along with the ability to communicate and collaborate with a range of campus stakeholders, from front-end employees to senior leadership.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position is not necessarily a physically demanding job and requires no specific physical demands other than those typical in a modern office environment. Normal responsibilities should not afford risks of accidental injury.
Specialized Equipment Requirements
The use of specialized equipment listed here is representative of equipment an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires no specialized equipment other than equipment typically used in a modern office environment, including personal computers, calculators, copiers, and fax machines.
Working Conditions and Environment
The work environment characteristics described here are representative of those an employee encounters while performing the duties, responsibilities, and functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the duties, responsibilities, and functions. This position has no specific working conditions; the work environment is typical to that of a small private residential institution of higher education, with physical remote site locations within 500 miles of the main campus in Bluefield, Virginia.
This position is subject to at least an annual evaluation based upon the job duties, responsibilities, and functions as set forth above.
The job duties, responsibilities, functions, and requirements delineated above should not be interpreted as an all inclusive list of same. Additional duties, responsibilities, functions, and requirements may be assigned as deemed appropriate. The College reserves the right to change or reassign job duties, responsibilities, and functions, or combine positions at any time. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the College. Position descriptions are not intended as and do not create employment contracts. The College maintains its status as an at-will employer
About Bluefield College
Bluefield College is an inclusive Christ-centered learning community developing and preparing innovative learners and transformational leaders to impact the world.