Anderson University’s Financial Services invites applications for a full-time position as Operations Specialist. Anderson University is an innovative, entrepreneurial, premier comprehensive, liberal arts university affiliated with the South Carolina Baptist Convention. The University seeks applicants with a strong Christian value system, lifestyle, and commitment to the integration of faith and learning.
The Operations Specialist will perform data collection and numerous support functions for the Office of Financial Services. The Specialist will assist with the everyday operations of the office ensuring top quality service to all students who seek assistance from the Office of Financial Services.
Responsible for file processing and verification focusing on the adult and graduate population. Responsible for intake and follow-up with students and parents on items needed and/or incomplete.
Assists adult and graduate students with completion of the application and other required documents and promotes excellent customer service by assisting Enrollment Counselors, Journey Coaches and others with various needs.
Assists with import and conversion of electronic records, data integration and review of all import selection sets.
Assists with updating registered/confirmed hours and anticipated aid and disbursements from PowerFaids.
Assists with communication > letters, emails, documents and creation and output of tracking and award notices.
Assists with reconciliation, reporting to COD and the R2T4 process to ensure timely calculations and return of funds.
Assists with processing records for veteran enrollment certification, attendance, academic changes and termination.
Assists with tuition exchange, employee waiver, study abroad and graduate waiver applications.
Other projects as assigned.
Essential Knowledge and Skills
Bachelor’s degree or two years financial aid related experience and/or training; or equivalent combination of education and experience.
Ability to read, analyze and interpret government regulations and general business publications.
Ability to effectively present information in one-on-one and small group situations.
Ability to respond to inquiries or complaints from students and parents, regulatory agencies, and various members of the campus and business community.
Basic mathematical skills include: addition, subtraction, multiplication, and division. Ability to perform these operations using units of American currency, weight measurement, volume and distance.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Understanding of financial aid regulations.
Ability to work on multiple software systems such as PowerFAIDS, Power Campus, Department of Education systems, and Microsoft Office Suite (especially Excel and Word).
To ensure full consideration, please send a letter of application, resume, contact information for three references and an Anderson University Staff Application found at http://www.andersonuniversity.edu/hr/apply to:
In addition to being named as one of the best Southeastern Colleges by the Princeton Review, Anderson University was also recognized as a Top Tier Regional University by U.S. News & World Report, who also ranked AU the seventh “Most Innovative School” among Regional Universities in the South. AU is a two-time recipient of Apple's Distinguished School recognition, one of just a handful of universities in the world to achieve this. We are located in South Carolina’s Upstate region, a growing and thriving community with award-winning public schools with convenient access to major cities and year-round outdoor recreation.