Department: Academic Affairs and Enrollment Management
Reports To: Provost/Vice President of Academic Affairs and Vice President of Enrollment Management
The Director of Global Learning (GL) works with institutional leaders from across the seminary, especially from the areas of enrollment management, academics, and technical support, to optimize GL instruction and the GL student experience.
The GL area, which includes on-line and extension site delivery systems, graduate, certificate and professional programs, requires working collaborativelywith key areas impacting the quality of GL such as the following: academic leadership; formation initiatives and programming; enrollment; marketing; admissions; student services; registration processes; Library, Information, and Technology Services (LITS); and accreditation (IEA) processes and leadership.
The Director will be fully informed concerning and fully involved in all aspects of the GL student experience as the Seminary increasingly aligns GL with a robust and integrated strategic enrollment and retention philosophy, culture, plan, and the associated tasks that assist with successful instruction, enrollment, and retention.
The Director collaborates with the academic Deans who directly oversee the faculty, in staffing, assessing, assisting, and guiding the GL faculty and GL instruction, enhancing the GL student/staff interactions and GL studentculture, and augmenting the GL planning and processes of the Seminary.
Essential Functions of the Director
Oversees and is responsible for the operations of online and global learning classes (e.g., including extension sites—in collaboration with the designated Associate VP of FL—and global sites).
Plans, coordinates, and oversees the global learning program and culture, including:
scheduling and staffing on-line and extension site courses in dialog with and under the academic Deans;
collaborating with the academic Deans and the Registration team to create published scheduling pathways for on-line students;
managing state licensures in dialog with the accreditation team;
monitoring and assisting with the student experience and academic performance in GL courses under the ultimate oversight of the Deans;
assisting as directed with new instructional and global sites;
collaborating with the academic and enrollment/retention teams.
Oversees the office of Global Learning, including the development and administration of its budget.
Works closely with the Registrar and the Registration Committee and Deans in the scheduling of online and global learning classes to assist with missional and enrollment objectives.
Responsible for creating assessment of online and global learning classes.
Supports successful faculty instruction in the GL environment as directed by the Provost and in collaboration with the academic Deans. Successful instruction assists with institutional retention, branding, and enrollment efforts.
Provides GL assistance for all faculty and adjuncts teaching online or at extension/global sites.
Responsible for collaboration with the Student Success Center and the Director of the Student Success Center relative to retention and the student experience.
Plays a key role on the institution wide enrollment and retention task force.
Collaborates with Library Information and Technology Services to assure that learning technology assists learning, retention, enrollment and student experience outcomes.
Works specifically with the instructional services team in LITS; prepare and present updates regarding global learning; oversees compliance with internal and external regulations, policies, and guidelines; works with appropriate offices to design and deliver a method for assessing student retention, performance and success; and creates marketing and communication strategies from prospect through graduation for GL students.
EMT Support and Assessment:
Works cross-systems with EMT departments to create consistent communication strategies.
Needs to be proficient in and utilize customer relationship management software (CRM) to assist EMT outcomes.
Works in conjunction with EMT to create enrollment dashboards and customized communications within the CRM.
Responsible for generating enrollment reports and function as a “key” report generator.
Assists in building automated workflows throughout the student lifecycle.
Provides campaign analytics and ROI calculations regarding prospect and student engagement.
Assists EMT broadly with marketing and recruiting analytics, strategy, and tactics – all informed by expertise in the usage of appropriate communication software and demographics.
Recruit faculty, in dialog with the school Deans, to teach courses on location, and reimburse faculty travel as appropriate (faculty make own travel and lodging arrangements).
Responsible for quality of educational experience for students located on site.
Work with EMT to launch, promote, and sustain locations according to working MOUs.
Responsible, in collaboration with IEA, for state approval for “physical presence” in offering academic coursework on site.
Coordinate sites for classes (work with local administrator and designated Associate VP for FL).
Training and Assessment:
Assist with training for and the evaluation of instruction offered through global learning.
Work in collaboration with the instructional designer to ensure faculty are trained and courses meet institutional standards. This includes studying the evaluations of the faculty who teach online and/or through the global learning environment.
Coordinate Scheduling and Cross-Institutional Collaboration:
Coordinate the scheduling of course offerings for online and global learning in collaboration with the Registrar, the Registration Committee, and the Deans.
Advocate for all Seminary constituencies, faculty and students engaged in global learning teaching and learning to optimize the GL culture for success.
Represent global learning on committees and teams on campus.
Research and recommend potential innovations in global learning that at least include the areas of technology, retention, learning, institutional branding, professor experience, student experience, and student satisfaction.
If eligible by education and experience -- possibly serve on the Academic Council.
Collaborate with Formation and Community Formation initiatives.
Perform other related duties as assigned by the Provost/Vice President of Academic Affairs and/or the Vice President of Enrollment Management (VPEMT). The Provost supervises the VPEMT.
Asbury instructional sites (currently Memphis and Tulsa) budget.
GL Overload, affiliate, some hybrid, and adjunct staffing (under the Dean) and compensation).
Student Wages – Faculty Assistants.
Overall GL Budgetary management.
Direct Supervision & Project/Team Leadership or Training:
Directly responsible for the GL office and programming.
Tools & Equipment:
MSOffice, including Excel and PowerPoint, Gmail, Canvas, Slate, Zoom, Internet, Impromptu, and similar technologies and software. It is desired that this Director is proficient in the usage of both Windows and Mac operating systems.
Holds a graduate degree in a field appropriate to higher education administration and Global Learning in a seminary context; candidates who are eligible for an adjunct seminary teaching appointment are preferred. Demonstrates excellent oral and written communication, interpersonal, and organizational skills; ability to work independently, collaboratively, and under supervision; personal integrity and ability to maintain confidential information.
Ability to navigate among high demands for attention to detail and for relational leadership.
Significant computer experience and familiarity with current and emerging global learning technologies.